Frequently Asked Questions
DO YOU EVER VISIT A CUSTOMER'S LOCATION TO HELP ASSESS THEIR NEEDS?
Yes, will be glad to do an on-site visit that fits with your schedule to show you our extensive line of products. We have extensive experience and can help you select the most appropriate furniture, equipment, toys and educational games.
WHAT WARRANTIES DO YOU PROVIDE?
We guarantee the quality of our products for at least one year, under the conditions of normal use. We will be glad to replace or exchange for credit any products that do not perform to your satisfaction.
DO THE PRICES ON THIS WEB SITE INCLUDE TAX?
All prices on this web site do not include GST or PST. Appropriate taxes will be added to order.
What are your Payment Methods?
Credit Card
Payment for orders or invoices can be made by Visa or MasterCard.
Orders placed through our website will be charged to your credit card account once your payment information is entered and your order is shipped.
Cheque
Mail in a cheque.
If you are pre-paying for your order, choose the “Get Quote” option. During checkout, add a comment that you will mail payment by cheque.
Electronic Funds Transfer (EFT)
Electronic Funds Transfer is an authorized transmission of funds from one account to another. To pay by EFT, you must approve a list of transactions to be made through your Financial Institution. Email your company’s EFT authorization form to ar@nunutoys.com or contact us for more information.
On Account
If you are an organization and would like to set up an account with credit terms, you can contact us or complete the online form. Credit approval is required.
Will the Canada Post Strike affect shipping my order?
Due to the current Canada Post Strike, additional freight charges may apply at time of invoicing.
